FAQs

SHIPPING

• Can Kinco® ship internationally?
• Can Kinco® ship to a military base?
• Can Kinco® ship to Alaska or Hawaii?
• Can Kinco® ship to Canada?
• How do I get free shipping on my order?
• How long will it take for my order to arrive?

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RETURNS & WARRANTY

• How do I submit a warranty claim?
• What is covered under warranty?
• How do I ship my return?
• What if I received the wrong item?
• What qualifies as a warranty claim?
• How do I get my return refund?

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ORDERS

• Where does my order ship from?
• What is the status of my order?
• How do I find my order history?

HOW TO BUY

• What if I'm interested in becoming a Reseller?
• Do you still have the Ski Resorts & Patrol Program?
• I’m looking for a particular glove style, can you tell me where to find it?
• Where can I buy Kinco’s products?
• Can I buy direct from Kinco?

NEW & POTENTIAL PARTNERS IN BUSINESS

• How do I Become a Dealer?

OTHER

• Do you offer donations and/or sponsorships?
• Does my local retailer carry Kinco® products?
• Can you help me find a glove for my particular activity or task?
• I have an idea and I want to tell Kinco about it!
• Can I use your logo?