Well, shoot. Though we do our best to fulfill all orders without errors, we're only human and mistakes happen. If your Kinco.com purchase was shipped to you incorrectly and you did not receive the item you purchased, Kinco® will send the correct item at no cost to you.
Please simply let us know by initiating a return request. Be sure to select the "Received Wrong Item" return reason when prompted.
Learn more about our Return Policy at Kinco.com/Returns