If you have purchased your product(s) on this website, please begin the return request process by viewing your order details. You access your order details by using our order look up tool as a guest, by viewing your previous orders list in your online account, or by clicking the “View Order” link in any of your order confirmation emails.
Please identify the product(s) you wish to return and their eligibility for return within your order details, click the corresponding “Return Items” button, and follow the on-screen return process based on your return reason.
Depending on the product’s eligibility for return and cause for return, your return may qualify for a free return shipping label. If so, you will receive a prepaid UPS Ground shipping label with return reference number (Returned Materials Authorization / RMA) to use for you to print at home, apply the labels to your return package, and ship your return.